Looking for:

** A high energy, fun, outgoing, and friendly person to join our team as a Guest Service Representative.

** We have one part time and one full time position open ( ** Must be able to work weekends and some holidays)

** Must be present for training and an hour of orientation.

Email playboxindoorplayland@gmail.com for an application.

Responsibilities

• Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure.

• Provides security and control to the front door and retail area of the facility.

• Personally, checks each customer and member into the facility using the proper check-in procedures.

• Answers phone in a professional and courteous manner and uses proper phone greeting techniques.

• Responds immediately to customers, and members requests, inquiries and concerns.

• Maintain neat appearance and wear proper attire while on duty.

• Reserves time/makes appointments for birthday parties along with special classes or other activities sponsored by the facility.

• Processes retail and concession sales.

• Attends all staff meetings as directed.

• Cleans and maintains the front desk area according to Company standards.

• Responsible for keeping the facility clean and clutter free.

• Follow proper opening and closing procedures.

• Logs all maintenance concerns that are reported.

• Follows and reports any safety concerns.

• Notifies management of incidents that requires incident reports.

• Works when scheduled and adheres to company attendance policies.

• Performs other reasonable work assignments as directed by the Management.

Qualifications

• High school diploma or equivalent required. (can be currently enrolled in Highschool)

• Excellent customer service skills are required.

• Must be willing to work around children.

• Must pass a background check.

• Ability to communicate effectively with both staff and customers.

• Ability to communicate effectively verbally, non-verbally and in writing is required

• Understanding of basic math skills is required.

• Understanding of basic cash processing procedures is required.

• Functional computer skills are required.

• Ability to multi-task.

• Must be able to work a flexible work schedule to include holidays and weekends.

• Must be able to lift 25lbs repeatedly and stand for extended periods of time

• Uphold Playbox Vision, Mission, Values and code of conduct.

• Comply with all Playbox policies and procedures

•                                                           Playbox Indoor Playland is an Equal Opportunity Employer