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Looking for:

** A high energy, fun, outgoing, and friendly person to join our team as a Guest Service Representative.

** We have one part time and one full time position open ( ** Must be able to work weekends and some holidays)

** Must be present for training and an hour of orientation.

Email for an application.


  • Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure.

  • Provides security and control to the front door and retail area of the facility.

  • Personally, checks each customer and member into the facility using the proper check-in procedures.

  • Answers phone in a professional and courteous manner and uses proper phone greeting techniques.

  • Responds immediately to customers, and members requests, inquiries and concerns.

  • Maintain neat appearance and wear proper attire while on duty.

  • Reserves time/makes appointments for birthday parties along with special classes or other activities sponsored by the facility.

  • Processes retail and concession sales.

  • Attends all staff meetings as directed.

  • Cleans and maintains the front desk area according to Company standards.

  • Responsible for keeping the facility clean and clutter free.

  • Follow proper opening and closing procedures.

  • Logs all maintenance concerns that are reported.

  • Follows and reports any safety concerns.

  • Notifies management of incidents that requires incident reports.

  • Works when scheduled and adheres to company attendance policies.

  • Performs other reasonable work assignments as directed by the Management.


  • High school diploma or equivalent required. (can be currently enrolled in Highschool)

  • Excellent customer service skills are required.

  • Must be willing to work around children.

  • Must pass a background check.

  • Ability to communicate effectively with both staff and customers.

  • Ability to communicate effectively verbally, non-verbally and in writing is required

  • Understanding of basic math skills is required.

  • Understanding of basic cash processing procedures is required.

  • Functional computer skills are required.

  • Ability to multi-task.

  • Must be able to work a flexible work schedule to include holidays and weekends.

  • Must be able to lift 25lbs repeatedly and stand for extended periods of time

  • Uphold Playbox Vision, Mission, Values and code of conduct.

  • Comply with all Playbox policies and procedures

  •                                                           Playbox Indoor Playland is an Equal Opportunity Employer

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